Privacy Policy

Effective date: 2026-05-03

1. Information We Collect

When you call a phone number on this site, our call-routing partner collects: caller phone number, approximate location (area code, region, or zip code where available), call start and end time, call duration, and an audio recording of the call. We may also collect information you provide on the call such as your name, address, and a description of the service you need.

When you visit this site, we may also collect standard web traffic data: IP address, browser, device, referring URL, and pages visited.

2. How We Use Information

We use caller and visitor information to: route calls to the appropriate Provider in your area, evaluate Provider performance and call quality, prevent fraud, improve the service, and meet our legal obligations.

3. Sharing With Providers

To complete the service request, we share caller information — including your phone number, location, and the nature of your inquiry — with the independent Provider receiving the call. The Provider's own privacy practices govern any further use of that information once the call is connected.

4. Third-Party Services

We use third-party services for call tracking, analytics, and advertising performance measurement (including Google Ads). These services may set cookies or use similar tracking technologies. You can manage cookies through your browser settings.

5. Data Retention

Call recordings and metadata are retained for the period required by our Provider partners and applicable law, typically 12–24 months. Web analytics data follows the retention defaults of the analytics providers we use.

6. Your Choices

You can opt out of receiving calls from a Provider directly by telling them. You can request access to or deletion of personal information we hold by emailing the address below. We will respond within a reasonable time and as required by applicable law (including CCPA for California residents).

7. Children's Privacy

This service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes

We may update this policy from time to time. The "Effective date" above will reflect the most recent revision.

9. Contact

Questions or requests can be sent to: hello@gumpglobal.com.